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Customer Center

Tomahawk Customer Center

Experience

MACHINE TIME IS ONLY THE BEGINNING...

Northwoods hospitality, engaging demonstrations and hands-on equipment operation all combine to make Tomahawk an experience that you will never forget.

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Tomahawk History

Legendary Customer Service

The Tomahawk Customer Center has been serving customers for more than 60 years. The facility stands on the site of the Drott Manufacturing proving grounds, which date back to the early 1900s. After acquiring Drott in 1968, CASE transformed the property into a world-class facility dedicated to serving CASE customers.

The Tomahawk Experience

The Tomahawk Philosophy

The Tomahawk Philosophy

Welcome to the Northwoods.

Come experience a philosophy and way of doing business that truly sets CASE apart.

Sitting on more than 500 acres in Wisconsin’s Northwoods, the CASE Tomahawk Customer Center is a premier year-round demonstration facility and business retreat. Enjoy a fully interactive experience with personalized training, state-of-the-art product demonstrations, hands-on equipment operation, and a healthy dose of our trademark hospitality. Like our company and our dealers, our Tomahawk staff is here to provide you with expert guidance and education to help you make informed operating and maintenance decisions.

Highlights of a Customer Visit

2021 - Tomahawk - Customer Center - Visit Slideshow

Welcome Center

Gather the latest product information manuals. Talk to a CASE expert. Schedule transportation. If you’ve got questions, you’ll find the answers here.

2021 - Tomahawk - Customer Center - Visit Slideshow

Product Review Center

Sit comfortably in a 3,000 sq. ft. room with panoramic viewing of product field demonstrations. Plus, the operator’s helmet camera connected to HD displays ensures you see exactly what they see, as well as how to engage each feature.

2021 - Tomahawk - Customer Center - Visit Slideshow

Field Operations Site

Tomahawk is like no other demonstration facility in the industry. Equivalent to the size of 25 football fields, guests have access to more than 60 CASE machines from each of our product lines. Here, you have the opportunity to touch, test, climb in and operate any of our machines – the latest excavators, dozers, graders and other equipment – over diverse terrain and field conditions, including dirt and aggregate.

2021 - Tomahawk - Customer Center - Visit Slideshow

Solution Center

Learn about the latest CASE engineering and technology solutions. Partake in educational product walk-arounds. Our 6,000 sq. ft. indoor facility is open 360 days a year.

2021 - Tomahawk - Customer Center - Visit Slideshow

CASE Museum

Be sure to visit the CASE Museum, showcasing the innovations that have helped define our brand and exploring the rich history of Drott and CASE.

2021 - Tomahawk - Customer Center - Visit Slideshow

The Cookshack

Enjoy home-cooked meals and the relaxing atmosphere of our main lodge and cook shack. The cabin-style lodges provide comfortable accommodations for up to 35 people per night.

2021 - Tomahawk - Customer Center - Visit Slideshow

Northwoods Lodging

After a full day of digging, demos, and training, relax along the tree-lined shores of Lake Clara in one of our on-site log cabins.

2021 - Tomahawk - Customer Center - Visit Slideshow

Rec Room

No cabin fever here. Our rec room — complete with billiards, table tennis, and Buck Hunter — never closes. And if you need to burn some calories, check out our onsite exercise room.

From Our Visitors

Tomahawk Experience

I was blown away by the whole experience. The outstanding hospitality, beautiful location, product training, and stick time on the machines. This was the most productive business trip I’ve taken in years.

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