CASE Service Solutions

CASE SiteConnect

CASE SiteConnect Service Solutions

SiteConnect

You need your equipment to perform consistently at its best with maximum uptime. SiteConnect puts your machine in direct contact with your CASE Dealer, so that you always have expert support with you.

SiteConnect enables your CASE Dealer to run remote diagnostics and analyze the machine’s data to provide effective support and keep your machine operating at its best.

For more details and full terms & conditions contact your local CASE dealer.

Features: why SiteConnect?

SiteConnect gives you all the benefits of proactive support and remote assistance, so you:

Maximize your machine’s uptime

  • Wherever your machine is, your CASE Dealer uses the SiteConnect tools to perform diagnostics and provide assistance remotely.
  • You save time and get your machine back to work quickly, improving your productivity.

Optimize service efficiency

  • Your CASE Dealer investigates your machine remotely.
  • They resolve the issue remotely or in a single visit, arriving with the necessary parts and tools.
  • They can update your machine’s software remotely, keeping your machine performing at its best without having to go to the workshop.

Lower your Total Cost of Ownership

  • The data on the machine’s condition and performance collected by SiteConnect enables your CASE dealer to provide fast and effective service.
  • You maximize your machine’s uptime, enhance its productivity, and reduce costs!
Using CASE SiteConnect Service Solution

Using SiteConnect

The CASE SiteConnect module uses CASE SiteWatch telematics to connect your Dealer to your machine and establish a 2-way communication. This enables remote troubleshooting and diagnostics analysis, and software updates.

Use the SiteManager app to enable your CASE Dealer’s remote access to your equipment, always under your permission.

Scan the SiteConnect QR code on the right cab pillar with your mobile device to quickly access the SiteConnect page.

Trust the expert!

SiteConnect puts your machine in direct contact with your CASE Dealer, so they can provide proactive support and remote assistance to keep it operating at its best and maximize its uptime.

Customer Assistance

By Mail

CNH Industrial Agriculture and Construction SA T/A CSE
14 Industry Road
Isando
1600
South Africa
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